Your rental will be delivered by Royal Mail by your chosen rental start date. Once your rental has been dispatched you will receive an email with a tracking link.
We sometimes send rentals out early, to make sure they arrive on time. This will not impact the original rental dates or price you chose, you will just get to enjoy your rental for the extra time for free.
Your rental arrives in reusable packaging and with a pre-paid returns label. Please return your rental by popping the clothes back in the bag, sealing it and dropping it off at the Post Office before 12pm on your designated returns date. You can also use Royal Mail’s collection service, to have your rental collected from your home.
To contact the team for help or questions about rental delivery and returns, please use the chatbot or question form below.