Have a question for Bundlee? Read through our frequently asked questions to find your answer.

About

What is Bundlee?
How do rentals work?
What are the benefits of renting baby clothes?
How much is it?

Clothes

What's included in a bundlee?
Where do the clothes come from?
Are the clothes kind to a baby's sensitive skin?

Care & Hygiene

How are the clothes cleaned between rentals?
Is renting clothes hygienic?
How do I take care of the clothes?
What happens if clothes are stained or damaged?
What happens if clothes are lost?

Delivery

How soon will my first bundlee arrive?
Will I be notified when my bundlee is on its way?
How is my bundlee delivered?
What happens if I am not in?
How do I get the next size up?
How can I update my delivery address?

Returns

How long do I keep the bundlee for?
How do I return an outgrown bundlee?
After I return a bundlee, how long will it take for the next to arrive?
My baby is growing slowly, can I keep the bundlee for longer?
My baby is growing fast, can I get the next bundlee sooner?

Billing, Cancellations & Refunds

How will I be billed?
How do I cancel my subscription?
Can I get a refund?

Misc

My baby has an allergy. Can I still rent?
What happens to clothes that cannot be reused?

Got another question? Send us a message.