Have a question for Bundlee? Read through our frequently asked questions to find your answer.
Bundlee is the baby clothing rental subscription.
Think of Bundlee like a revolving wardrobe for your baby. Rent bundlees of clothes, then simply return outgrown clothes to get the next size up.
1. Join Bundlee's monthly subscription
2. Receive your first bundlee - a collection of 15 clothing pieces for your baby's size and the season
3. Keep the clothes as long as you like
4. When you are ready for the next size up, simply return your rented bundlee and we will send you the next size
Returned clothes are professionally cleaned and go through quality control before being sent to the next renting family to enjoy.
Learn more about how rentals work.
Sustainable: Choose renting to help create a sustainable future.
Affordable: Less than a third of the price of buying.
Convenient: Get the clothes you need right when you need them.
Read more about the benefits of renting.
Inside each bundlee is a capsule wardrobe curated for your baby's size and the changing seasons. Subtle colours and prints are combined to create a cool collection of clothes that are easy to mix and match.
Each bundlee contains 15 clothing items, including bodysuits, onesies, tops, cardigans, jumpers, joggers, leggings, dresses, shorts and sleepsuits.
Take a peek at what's inside your bundlee.
Our clothes are made in Britain by a team of lovely ladies who specialise in creating high-quality baby clothes. Our clothes are made from supersoft Oeko-Tex certified cotton, which means they are free from any harmful chemicals.
Learn more about how we produce our clothes ethically.
Yes! All our clothes are made from supersoft Oeko-Tex certified cotton, which means they are free from any harmful chemicals. We also only use nickel free poppers and baby-safe water-based inks, so you can be confident that the clothes are as safe as they are soft.
We professionally clean all the clothes in between rentals, so they always arrive to you fresh and clean. But we'd recommend washing them in your favourite laundry detergent for your baby's sensitive skin before wearing.
Care & Hygiene
We are partnered with a professional laundry service who meticulously clean the clothes.
All clothes are then checked to ensure they pass our quality control. We make sure you always receive clothes that are freshly cleaned and look and feel as good as new.
We are partnered with a professional laundry service who meticulously clean the clothes. All clothes are then checked to ensure they pass our quality control.
Our rental logistics system means germs and bacteria cannot be spread through rentals.
Take good care of the clothes by washing with non-biological detergent at 30 degrees. Hang dry the clothes either outside or on a clothes hanger.
Life with a baby isn't always pristine!
We expect that some clothes may be returned with stains or minor damage. No worries! The free insurance that comes with your bundlee covers reasonable damage. Please still return all clothes to Bundlee, regardless of the level of damage.
In order to reduce damage, you can help by:
- Pre-treating stains with a little bit of neat liquid detergent before washing.
- If you find a small tear, stop wearing this item, to stop the tear from growing.
Don't worry! Please email us at email@example.com with the subject 'Lost', so that we can resolve this.
Thank you for joining! Your first bundlee will be with you by your selected delivery date. You will receive an email to let you know when your bundlee is on its way.
If you forgot to select a delivery date, we send your bundlee within 3 working days. Please pop us an email if you'd prefer your bundlee to arrive at a later date: firstname.lastname@example.org
Yes! We'll pop you an email to let you know your bundlee is on its way.
Your bundlee will be delivered safely to you by Royal Mail.
If you are not in when Royal Mail attempts to deliver your bundlee, they will leave you a card letting you know whether they safely left your bundlee with a neighbour, or whether to collect it from your local delivery office.
Whenever you are ready for the next size up, just return your current bundlee through our free returns service.
We will send you the next size up, which will arrive within a few days.
You can update your delivery address easily - log into your Bundlee account, then click on 'address' and update your delivery address.
As long as you need it! Bundlees grow with your baby, so you can keep the clothes for as short or as long as you need them. Just return your bundlee when you are ready for the next size up. Most families tend to keep bundlees for around 3 months.
For clothing sizes 12 - 18 months and 18 - 24 months, we recommend returning your bundlee after 3 months, before it is outgrown, so that you can get a new selection of clothes.
Free returns come with your bundlee - you can easily drop off your return at any Post Office.
You will receive a returns checklist with your bundlee which gives you a step by step of how to return outgrown clothes (and also includes a handy reminder of the items you rented!).
Just a few of days. Once we hear your return is on its way back, we send out your next bundlee.
Keep your bundlee as long as you need it! Get the next size up whenever your baby is ready.
Yes, you can get the next size up whenever your baby is ready.
Billing, Cancellations & Refunds
You will be billed monthly for your rental subscription. You will be billed and payment will be taken from your authorised card every month on the same date as your initial payment.
You can login to your account at any time to see when you will next be billed.
You can easily cancel your monthly subscription up to seven days prior to your next rental period.
Please email email@example.com with the subject ‘Cancellation’’ and return your current bundlee before the end of your current rental period.
To be eligible for a refund, you must cancel your order and return the bundlee unworn and unmarked in its original good condition to Bundlee within fourteen days of receiving it.
To cancel, just email Bundlee (firstname.lastname@example.org with the subject ‘Cancellation’). You will be reimbursed the full amount of the rental fee within fourteen days of Bundlee receiving your returned bundlee.
Clothes may have previously been rented by homes with allergens including pets and/or smokers. However, all clothes are professionally washed in between rentals.
If your baby has an allergy, please email us (email@example.com) before joining, so we can discuss your best options.