Your questions answered
General
Clothes
Care & hygiene
Delivery & returns
Subscriptions
What is Bundlee?
Bundlee is the UK's first baby clothing rental subscription.
Think of Bundlee like a revolving wardrobe for your baby. Rent bundlees of clothes, then simply return outgrown clothes to get the next size up.
How do rentals work?
Rent. Create a plan that fits your family. Delivered to your door on a date that suits you.
Return. Swap outgrown clothes for the next size up. Free returns makes life easy.
Renew. And just like magic, we'll send out your next bundlee sealed with our cleanliness guarantee.
What are the benefits of renting baby clothes?
Save the planet, space and money when you join Bundlee.
Save the planet
Babies outgrow 7 clothing sizes in just 2 years. Reduce clothing waste with our circular rental model. Bundlee’s model saves 86% of the CO2e emissions and 96% of water usage compared to buying new.
Save space
Create space in your home with a wardrobe that always fits. Hassle-free swaps save precious space in your sanctuary.
Save money
Premium clothes for a fraction of the price. This is surprisingly affordable sustainability, and the flat monthly fee makes budgeting simple. From just £13 per month.
Why Rent?
How much is it?
This is surprisingly affordable sustainability! Get premium clothes at a fraction of the price with your Bundlee plan.
The Capsule Plan is just £24 a month. You’ll have a wardrobe of quality essentials sorted for your little one, and can save over £1,600 over 2 years.
The 15 piece Personalised Plan is just £39 a month. You’ll save over 75% on clothes from your favourite brands. Over 2 years, parents can save £2,400.
The 5 piece Personalised Plan is a great way to give Bundlee a try! It is just £13 per month and you’ll save over 75% on clothes from top brands
All plans include rental insurance and free deliveries, swaps and returns.
Create a plan
How long do I keep each bundlee for?
Bundlee keeps pace with growing babies. With no time limits, you can swap your bundlee at the rate of growth of your little one.
Keep the clothes for as short or as long as you need them. Just swap your outgrown bundlee when you are ready for the next size.
Families tend to keep each bundlee for around 3 months.
For clothing sizes 12 - 18 months and 18 - 24 months, although it might take around 6 months for your little one to outgrow this size, we recommend you renew your bundlee for a new seasonal selection in the same size after 3 months.
Will I be notified when my bundlee is on its way?
Yes! Your bundlee is delivered through Royal Mail's Tracked service and you will receive text notifications when your bundlee is on its way.
My baby is growing slowly, can I keep the bundlee for longer?
Bundlee keeps pace with growing babies. With no time limits, you can swap your bundlee at the rate of growth of your little one.
Keep the clothes for as long or as short as you need them. Just swap your outgrown bundlee in your Customer Account when you are ready for the next size.
For clothing sizes 12 - 18 months,18 - 24 months and 24-36 months, although it takes longer for your little one to outgrow this size, we recommend you renew your bundlee for a new seasonal selection in the same size after 3 months.
What’s included in a bundlee?
Capsule Plan
Curated essentials, chosen by experts. Your capsule bundlee will include 15 pieces from our Bundlee Originals range which was awarded Gold at the Junior Design Awards. Bundlee Originals is a collection of modern classics, which are super easy to mix and match. Capsules include sleepwear, babygrows, bodysuits, joggers, cardigans and more.
Each capsule is different, based on your baby’s needs and the season. Answer a few quick questions and we’ll curate a capsule plan to your little one.
Personalised Plan
Premium brands, picked by you. Pick 5 or 15 pieces from premium brands MORI, Mini Rodini, ARKET, Stella McCartney, LIEWOOD, The Bonnie Mob, Patagonia, Konges Sloejd, Vivobarefoot and Bundlee Originals. From babygrows and knitwear, to dungarees and dresses, swimwear to shoes, we have pieces to suit your style.
Where do the clothes come from?
Our brands mirror Bundlee's sustainable values and ethics. We partner directly with brands to bring you the best current season pieces. We are proud to be partnered with MORI, Mini Rodini, ARKET, Stella McCartney, LIEWOOD, The Bonnie Mob, Patagonia, Konges Sloejd, Vivobarefoot and Bundlee Originals.
We also have our own clothing collection, Bundlee Originals, developed by our expert team. Bundlee Originals is a collection of modern classics, to make style simple. The colours and prints are super easy to mix and match. Made from Oeko-Tex cotton, these pieces are soft yet durable, and we work with ethical factories. The Bundlee Originals range which was awarded Gold for Best Eco Baby Collection at the Junior Design Awards.
Are the clothes kind to a baby’s sensitive skin?
Yes! At our eco-laundry facility we professionally clean and sanitise the clothes between rentals, making them as clean-as-can-be to dress your little one in as soon as they arrive. Our innovative Ozone sanitisation method actually makes clothes cleaner than any you could find in the shops! However if you like to use special products and detergents for your baby's clothes please feel free to wash them before use. Our Bundlee Originals collection is made from soft Oeko-Tex certified cotton, which means they are free from any harmful chemicals. We also only use nickel free poppers, so you can be confident that the clothes are as safe as they are soft. Our partner brands use materials that are kind to baby’s skin like organic cotton, bamboo and lyocell. In the Personalised Plan , take a peek at the style notes to discover what your favourite styles are made from.
How are the clothes cleaned between rentals?
Your plan includes a Cleanliness Guarantee, because we are certain clothes will be as clean-as-can-be when they arrive at your home.
Our eco-laundry facility uses innovative technology to professionally clean clothes, removing stains, killing germs and fully disinfecting clothes to European standards in the process. Our innovative Ozone sanitisation method actually makes clothes cleaner than any you could find in the shops!
Do I need to wash the clothes before I use them?
No! Our eco-laundry facility professionally cleans and Ozone sanitises the clothes between rentals, making them safe and clean to dress your little one in as soon as they arrive.
However if you like to use special products and detergents for your baby's clothes please feel free to wash them before use.
What happens to clothes that can’t be reused?
We want to give clothes a new lease of life! We have a very strict quality control, so when a clothing piece reaches the end of it’s rental life with us, maybe because of a minute stain or a small tear, we donate it. We are partnered with the amazing charity Little Village, to give a helping hand to families in need. Previously we have also donated clothes to Ukrainian refugees.
Clothes that are not in a donatable condition are recycled. We are proud to send zero clothing waste to landfill.
Do the clothes fit with reusable nappies?
We have lots of renting families who use cloth nappies.
If you are too, here’s how to get clothes that fit comfortably:
Capsule Plan: Fill out the quick questionnaire and let us know you plan to use cloth nappies.
Personalised Plan: Look out for the icons and style notes that let you know which styles will fit comfortably.
What age do you go up to?
Our clothes go from 0 to 36 months - the time when they’re growing the fastest!
How are the clothes cleaned between rentals?
Your plan includes a Cleanliness Guarantee, because we are certain clothes will be as clean-as-can-be when they arrive at your home.
Our eco-laundry facility uses innovative technology to professionally clean clothes, removing stains, killing germs and fully disinfecting clothes to European standards in the process. Our innovative Ozone sanitisation method actually makes clothes cleaner than any you could find in the shops!
Is renting clothes hygienic?
Yes! Our eco-laundry facility uses innovative technology to professionally clean clothes, removing stains, killing germs and fully disinfecting clothes to European standards in the process. Our innovative Ozone sanitisation method actually makes clothes cleaner than any you could find in the shops!
How do I take care of the clothes?
Take good care of the clothes by washing at 30 degrees. Hang dry the clothes either outside or on a clothes hanger if possible.
Rental insurance is included in your Bundlee Plan, which covers you for life's messy moments - the stains from weaning, the wear from crawling (and the occasional poonami!).
In order to reduce damage, you can help by:
We still like you to return all the clothes, as our eco-friendly laundry service can often get out the toughest stains.
What happens if clothes are stained or damaged?
Rental insurance is included in your Bundlee Plan, which covers you for life's messy moments - the stains from weaning, the wear from crawling (and the occasional poonami!).
We still like you to return all the clothes, as our eco-friendly laundry service can often get out the toughest stains.
What happens if clothes are lost?
Don't worry! Please email us at hello@bundlee.co.uk with the subject 'Lost', so that we can resolve this.
My baby has an allergy - can I still rent?
Clothes may have previously been rented by homes with allergens. However, all clothes are professionally cleaned and Ozone sanitised in between rentals.
If your baby has an allergy, please email us (hello@bundlee.co.uk) before joining, so we can discuss your best options.
Can I preorder?
Yes! Preordering is a great way to get prepared if you're currently expecting or want to be ready for the next size up.
Pick your plan, then choose your preferred delivery date. On the Capsule Plan, you can preorder up to 6 months in advance. On the Personalised Plan, you can preorder up to 1 month in advance.
How soon will my first bundlee arrive?
Thank you for joining! Your first bundlee is expected to arrive by your selected delivery date. We deliver your bundlee through Royal Mail's 48hr delivery service. You will receive text and email notifications to let you know when your bundlee is on its way and track its delivery.
How is my bundlee delivered?
Your bundlee will be delivered safely to you by Royal Mail.
What happens if I am not in?
If you are not in when Royal Mail attempts to deliver your bundlee, they will leave you a card letting you know whether they safely left your bundlee with a neighbour, or whether to collect it from your local delivery office or organise a redelivery.
How do I get the next size up?
Bundlee’s here to keep pace with growing babies. Whenever you are ready for the next size up, request to Swap your bundlee in your Customer Account. Then return your current bundlee with its free returns label (if you have lost the label, you can generate a new free returns label here.
How do I return an outgrown bundlee?
Bundlee’s here to keep pace with growing babies. When your current bundlee is outgrown, request to Swap your bundlee in your Customer Account.
Then return your current bundlee with its free returns label (if you have lost the label, you can
generate a new free returns label here.
We will send you the next size up, which will arrive in just a few days.
How can I update my delivery address?
You can update your delivery address easily. Pop over to your Customer Account, select addresses and then update your delivery address.
If you are currently making a Swap or about to get your first bundlee, our team might have already started to prepare your delivery. So please also email us hello@bundlee.co.uk with your new address, so we can make sure your bundlee is safely delivered to your door.
My baby is growing fast, can I get the next bundlee sooner?
Bundlee keeps pace with growing babies. With no time limits, you can swap your bundlee at the rate of growth of your little one.
Keep the clothes for as short or as long as you need them. Just Swap Customer Account your outgrown bundlee when you are ready for the next size.
I’m currently pregnant, how do I preorder?
Congratulations! Preordering is a great way to get prepared for your little one’s arrival.
Pick your plan, then choose your preferred delivery date. On the Capsule Plan, you can preorder up to 6 months in advance. Our most popular option is a Unisex Capsule in size 0 - 3 months. You can swap to girls or boys later if you like. Choose the delivery date for arrival 2 weeks before your baby's due date, so that you can feel super organised.
On the Personalised Plan, you can preorder up to 1 month in advance. Pick your favourite premium pieces, then pick the delivery date for arrival 2 weeks before your baby's due date, and spend those last couple of weeks with your feet up (that's all you'll want to be doing anyway!).
How will I be billed?
Your Bundlee Plan is billed on a monthly subscription.
You will make your first payment to cover your first month’s rental when you join. Your next monthly payment will be taken a month after you receive the clothes. Pop over to your Customer Account to see when you will next be billed.
This is surprisingly affordable sustainability, and the flat monthly fee makes budgeting simple. Your Plan includes rental insurance and free deliveries, swaps and returns.
How do I pause my subscription?
You can easily pause your monthly subscription up to 7 days prior to your next rental period.
Please pop us a message on hello@bundlee.co.uk and let us know you would like to pause, and when you would like your Plan to restart (you can also let us know if you are unsure of the restart date) . Then follow the instructions to return your current bundlee with your free returns label.
How do I cancel my subscription?
You can easily cancel your monthly subscription up to 7 days prior to your next rental period.
Please select ‘Cancel plan’ in your Customer Account. Then return your current bundlee with your free returns label.
Can I get a refund?
To be eligible for a refund, you must cancel your order and return the bundlee unworn and unmarked in its original good condition to Bundlee within 14 days of receiving it.
Please select ‘Cancel plan’ in your Customer Account. Then return your current bundlee with your free returns label. Then email hello@bundlee.co.uk with the subject ‘Refund’.
If you return your bundlee in the correct condition within the 14 day period, you will be refunded within 14 days of Bundlee receiving your returned bundlee.
Can't find what you're looking for?
Get into touch with your question and we’ll get back to you as soon as possible.
"Families looking for sustainable, affordable children’s clothing are saving time and money by hiring bundles."
"Why this Baby & Toddler Clothing Rental Service Might Change The Way You Shop, Forever."
"I particularly liked being able to dress Alfie in Mini Rodini, a kids wear brand I love but can’t justify price wise."
As seen in
As seen in
As seen in